Available for New Projects
CUSTOMER
SERVICE
EXPERT.
6+ years of hands-on experience in customer service across international Shopify stores, e-commerce platforms, and hospitality. Fluent in 10+ languages. Ready to be your strongest support asset.
Quick Overview
6+
Years Exp.
10+
Languages
20+
Tools Used
100%
Dedication
Languages We Speak
English
Dutch
Spanish
German
Italian
Norwegian
Swedish
Danish
Finnish
Portuguese
6+
Years of Experience
10+
Languages Handled
20+
Platforms & Tools
100%
Client Satisfaction
Multilingual Support
WE SPEAK YOUR CUSTOMERS' LANGUAGE
Providing native-level customer support across 10+ languages — your global customers always feel heard and understood.
🇺🇸
English
American & British
🇳🇱
Dutch
Nederlands
🇪🇸
Spanish
Español
🇩🇪
German
Deutsch
🇮🇹
Italian
Italiano
🇵🇹
Portuguese
Português
🇳🇴
Norwegian
Norsk
🇸🇪
Swedish
Svenska
🇫🇮
Finnish
Suomi
🇩🇰
Danish
Dansk
What We Do
OUR KEY
RESPONSIBILITIES
End-to-end customer support — from first contact to final resolution. I handle everything professionally.
Experienced with Shopify, Gorgias, Zendesk, Freshdesk, Reamaze, Tawk.to, HelpScout, Trengo, Zoho and 15+ more platforms.
Chargebacks & Disputes
Klarna & PayPal dispute handling with professional resolution
Live Chat & Email Support
Fast, friendly responses via chat and email channels
Order Fulfillment & Tracking
Processing shipments, confirmations, and tracking updates
Ticket & Complaint Resolution
Solving complex complaints in a calm, professional way
Data Entry & Reporting
Google Sheets, daily reports, supplier coordination
Discount & Offer Management
Making discount offers and retaining customers
Order Cancellation & Refunds
Policy-based refund processing and order cancellations
Invoice & Order Creation
Creating shipping invoices and new orders accurately
Multilingual Support
Responding to customers in 10+ languages natively
Tricky Customer Handling
Polite, calm de-escalation of difficult situations
Let's Work Together
READY TO ELEVATE
YOUR SUPPORT?
We are available for full-time, part-time, or project-based roles. Let's discuss how I can help your business grow with exceptional customer service.
Send Me a Message →
Currently Available
